Privacy policy

Last updated: August 7, 2026

This Privacy Policy explains how Maisor ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or make a purchase from us. By using our services, you agree to the practices described here.

Information We Collect

When you interact with our store, we may collect the following information:

  • Contact details: name, email address, phone number, shipping and billing addresses
  • Order information: items purchased, payment confirmation, order history
  • Account information: username, password, saved preferences
  • Usage data: device type, browser, IP address, pages visited, interactions with our site
  • Support communications: messages, requests, and inquiries you send us

Some information is collected automatically through cookies, pixels, and similar tracking technologies. We may also receive information from trusted third parties such as our e-commerce platform, payment processors, and analytics providers.

How We Use Your Information

  • To process and ship your orders
  • To provide customer support and respond to your requests
  • To send order confirmations, shipping updates, and (when you opt in) marketing messages
  • To detect and prevent fraud, abuse, and unauthorized access
  • To improve our website, products, and services
  • To comply with legal obligations applicable to us

How We Share Your Information

We do not sell your personal information. We share it only with:

  • Service providers that help us operate the store (payment processing, shipping, IT, analytics, customer support tools)
  • Legal authorities when required by applicable law or to protect our rights and the safety of others
  • Business transfers in the event of a merger, acquisition, or sale of assets

Your Rights

Depending on the laws of your own country of residence, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain uses of your data
  • Receive your data in a portable format
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us at support@maisorwatches.com. We will respond within the timeframes required by your applicable law.

Cookies

We use cookies and similar technologies to make our site work, analyze traffic, and personalize content. You can manage cookies through your browser settings. Disabling some cookies may affect site functionality.

Data Retention and Security

We keep your personal information for as long as needed to provide our services, comply with legal obligations, and resolve disputes. We apply industry-standard security measures to protect your data. No method of transmission over the internet is fully secure; we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards to ensure your data is protected consistently with applicable law.

Children

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, contact us at support@maisorwatches.com and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, contact us at support@maisorwatches.com.