Terms of service
Effective Date: August 7, 2026
Welcome to Maisor. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.
1. About These Terms
These Terms apply to all users of our website, including visitors, customers, and any other individuals who access our services. They are governed by the laws of your own country of residence to the extent required by mandatory consumer protection rules, and otherwise by the laws that apply where our business operates.
2. Eligibility
- You are at least 18 years of age, or
- You are of the legal age required in your jurisdiction to enter into binding contracts
If you are under the applicable legal age, you may only use our services under the supervision and with the consent of a parent or legal guardian.
3. Products and Services
Maisor offers watches and premium timepieces for online purchase. All product descriptions, images, and prices are subject to change without prior notice. We reserve the right to:
- Discontinue or modify any product at any time
- Limit the availability or quantity of any product
- Refuse any order at our sole discretion
4. Order Acceptance
All orders are subject to acceptance and product availability. An order confirmation email does not constitute acceptance of your order. We may cancel an order due to product unavailability, inaccurate pricing or descriptions, or suspected fraud. If your order is canceled, you will be notified promptly and refunded in full.
5. Pricing and Payment
Prices are displayed in your local currency where supported and include applicable taxes when required by law. We accept commonly used payment methods offered at checkout. All transactions are processed securely; we do not store your full card details.
6. Shipping and Delivery
We deliver worldwide. Delivery times and shipping conditions are described in our Shipping Policy. We are not responsible for delays caused by customs authorities, natural events, or other factors beyond our control.
7. Returns and Refunds
Details are set out in our Refund Policy. Returns are accepted within 30 days of delivery, subject to the conditions in that policy. Your statutory rights under the consumer protection laws of your own country of residence remain unaffected.
8. Cancellation Policy
Orders may be canceled within 24 hours of placement. After this window, the order enters our processing queue and cannot be modified or canceled. Please review your order carefully before completing checkout.
9. Intellectual Property
All content on our website (including images, logos, product descriptions, videos, and design elements) is the exclusive property of Maisor and is protected by international copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without our express written permission.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Maisor shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, including loss of profits, data, or business opportunities. Our products are provided "as is" without warranties beyond those required by applicable law.
11. Privacy
Your use of our services is also governed by our Privacy Policy. By using our services, you agree to the terms of that policy.
12. Governing Law and Dispute Resolution
These Terms are governed by the applicable law that regulates our business, without prejudice to the mandatory consumer protection rules of your own country of residence. In the event of a dispute, we encourage you to contact us directly at support@maisorwatches.com before pursuing formal legal action.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.
14. Contact Us
For questions or concerns regarding these Terms of Service, contact us at support@maisorwatches.com.